- Expert Help
The booking process is as simple as we can make it, given the slightly bureaucratic nature of some of the countries visited! Firstly, we ask you to get in touch so that we can check the journey is available and make sure we book exactly what you are planning. One of our experts will go through the various options with you and complete the booking process with you. You can fill out the contact form on this page to request a call back, or you can phone us on 0345 521 2910. Once we have received the booking form, a member of the team will email or telephone you to arrange deposit payment.
As soon as we have received your deposit we will mail out:
The balance of your trip is needed 60 days prior to departure or if you book within this time full payment at the time of booking. Once final payment has been received final travel documents will be compiled and sent out in good time prior to the start of the trip. Again we ask you check these to make sure everything is correct.
We have a team of staff based in the UK and Russia with first hand knowledge of all the trips and destinations you have booked. Our staff are frequently consulted for advice by guidebooks and travel magazines. We want this trip to exceed your wildest dreams so please do not hesitate to contact us at any point by e-mail or phone and we are only too happy assist with any questions, however large or small that might be concerning you. We are not a conglomerate or a holding company – these trips are the core of what we do, and we want to share our enthusiasm for them with you so that your own trip is better than even your highest expectations
Your payment is protected: everything is held in a trust account until you've completed your trip.